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Terms of Service

anEDGE Career Coaching Inc. 

Last Updated: June 18, 2026 

Please read these Terms of Service carefully. These Terms of Service, together with our Privacy Policy, govern your access to and use of the website located at https://anedge.ca, and any related online courses, practice exams, coaching services, digital products, applications, tools, content, payment systems, and other services offered by anEDGE Career Coaching Inc. 

In these Terms, “anEDGE,” “anEDGE.ca,” “Company,” “we,” “us,” and “our” refer to anEDGE Career Coaching Inc. “You” and “your” refer to any person who accesses, purchases, registers for, or uses the Services. 

To make these Terms easier to read, the website, online platform, coaching services, courses, practice exams, digital materials, AI-assisted tools, and related products and services are collectively called the “Services.” 

By accessing or using the Services, creating an account, purchasing a product, booking coaching, completing a practice exam, submitting information, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Services. 

1. Educational and Coaching Disclaimer

anEDGE provides interview preparation, career-readiness coaching, practice exams, online courses, assessment preparation tools, and related educational resources for individuals pursuing high-trust career roles, including but not limited to law enforcement, border services, corrections, emergency services, public safety, aviation, government, and healthcare-related roles. 

The Services are for educational, practice, preparation, and informational purposes only. 

anEDGE does not guarantee that you will pass any interview, test, exam, assessment, background process, security screening, hiring process, or selection process. anEDGE does not guarantee employment, admission, advancement, promotion, appointment, certification, or any specific outcome. 

You understand that all hiring, selection, testing, interview, assessment, and employment decisions are made by third-party agencies, employers, institutions, departments, contractors, or other organizations, and not by anEDGE. 

Unless expressly stated in writing, anEDGE is not affiliated with, endorsed by, sponsored by, approved by, or acting on behalf of any government agency, public safety organization, law enforcement agency, border agency, corrections agency, fire department, emergency service, healthcare employer, aviation employer, testing provider, or hiring authority. 

Our coaching and educational materials are designed to help you prepare, practice, organize your thoughts, understand common assessment concepts, and improve your communication and readiness. You remain solely responsible for your own applications, answers, statements, decisions, conduct, preparation, honesty, and performance. 

Coaching is not therapy, medical treatment, psychological counselling, legal advice, immigration advice, employment agency services, financial advice, or professional licensing advice. Coaches are not acting as therapists, psychologists, physicians, lawyers, immigration consultants, employment agents, recruiters, or representatives of any hiring organization when providing Services through anEDGE. 

If you require medical, mental health, legal, immigration, employment, financial, or other professional advice, you should consult a qualified professional. 

2. Services

The Services may include, without limitation: 

  • Interview coaching; 
  • Practice interviews; 
  • Online courses; 
  • Practice exams and quizzes; 
  • Written lessons and study materials; 
  • Scenario-based questions; 
  • Competency-based preparation; 
  • Timed practice tools; 
  • Video, audio, or text-based learning content; 
  • AI-assisted interview practice or feedback tools; 
  • Coaching notes, summaries, or recommendations; 
  • Payment, subscription, credit, or token-based access systems; 
  • Other products, services, or tools we may offer from time to time. 

Some Services may be delivered by individual coaches, contractors, instructors, subject-matter contributors, automated tools, AI-assisted systems, or a combination of these. 

Coaches, instructors, contributors, and contractors who provide Services through anEDGE may be independent contractors and are not necessarily employees, agents, or representatives of the Company. While we make efforts to select qualified contributors and coaches, you are responsible for deciding whether a particular Service, coach, course, product, or tool is appropriate for your goals. 

We may change, update, suspend, remove, discontinue, or modify all or part of the Services at any time, with or without notice. 

3. AI-Assisted Tools and Automated Features

Some Services may use automated processes, algorithms, artificial intelligence, large language models, speech-to-text tools, text-to-speech tools, scoring tools, summaries, feedback generators, or other automated features. 

AI-assisted tools may produce inaccurate, incomplete, outdated, inappropriate, or unsuitable information. AI-generated feedback is not a final assessment, official score, hiring decision, psychological evaluation, employment recommendation, or guarantee of performance. 

You are responsible for reviewing AI-assisted outputs and using your own judgment before relying on them. 

You should not submit confidential, classified, protected, restricted, proprietary, employer-owned, government-controlled, or highly sensitive information through the Services unless we have expressly confirmed in writing that the applicable Service is designed to receive that information. 

We may use AI-assisted features to support coaching, practice, feedback, scoring, summarization, product improvement, or other functionality as described in these Terms and our Privacy Policy. 

4. Who May Use the Services

You may use the Services only if you are at least 18 years old, capable of forming a binding contract with us, and not prohibited from using the Services under applicable law. 

By using the Services, you represent and warrant that you meet these requirements. 

5. Accounts

You may need to create an account to access certain Services. You agree to provide accurate, complete, and current information and to keep your account information updated. 

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. 

You agree to notify us promptly of any unauthorized access, suspected security breach, or unauthorized use of your account. 

We may suspend, restrict, or terminate your account if we believe that your information is inaccurate, your account has been compromised, you have violated these Terms, your payment has failed, or continued access may create risk for us, you, other users, coaches, contractors, or third parties. 

You may not share, sell, transfer, assign, sublicense, or otherwise allow another person to use your account, login credentials, course access, practice exam access, coaching access, credits, tokens, or purchased Services. 

6. Privacy Policy

Please review our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information. 

By using the Services, you acknowledge that your information will be handled in accordance with our Privacy Policy. 

7. Changes to these Terms or the Services

We may update these Terms from time to time. 

If we make material changes, we may notify you by posting the updated Terms on the Site, sending an email, displaying a notice through the Services, or using another reasonable method. 

The updated Terms will be effective when posted unless otherwise stated. 

Your continued use of the Services after the updated Terms become effective means you accept the updated Terms. 

If you do not agree to the updated Terms, you must stop using the Services. 

Because our Services may evolve over time, we may change, update, suspend, discontinue, or remove all or part of the Services at any time, with or without notice. 

8. Payments, Purchases, Subscriptions, Credits, and Tokens

8.1 General Payments 

When you purchase a Service, product, course, subscription, coaching package, practice exam, credit, token, or other paid offering, you authorize us or our third-party payment processor to charge your selected payment method for the applicable amount, including any taxes, fees, or other charges shown at checkout. 

You represent and warrant that you have the legal right to use the payment method provided. 

All prices are listed in the currency displayed at checkout. Prices may vary by product, region, promotion, package, or availability. 

By completing a purchase, you agree to the pricing, payment, billing, delivery, cancellation, and refund terms disclosed at the time of purchase and in these Terms. 

8.2 Third-Party Payment Processors 

We may use third-party payment processors, such as Stripe or other providers, to process payments. 

Your payment information may be processed by those third parties according to their own terms and privacy policies. 

We are not responsible for errors, delays, interruptions, declines, chargebacks, payment holds, payment processor outages, or other issues caused by third-party payment processors, financial institutions, card issuers, or payment networks. 

8.3 Subscriptions 

If you purchase a subscription, you authorize us or our payment processor to charge your payment method on a recurring basis until you cancel or until the subscription is otherwise terminated. 

Subscription fees are charged at the beginning of the subscription period and each renewal period unless otherwise stated. 

You are responsible for all charges incurred before cancellation. 

We may change subscription fees by posting updated pricing or providing notice. Any price change will apply no earlier than your next renewal period unless otherwise permitted by law. 

Unless otherwise stated, if you cancel a subscription, cancellation will take effect at the end of the then-current billing period. 

8.4 Credits, Tokens, or Session-Based Access 

Some Services may be sold using credits, tokens, session packages, or other access units. Credits or tokens may be used to access practice interviews, AI-assisted tools, coaching sessions, assessments, or other features. 

Unless otherwise stated at purchase: 

  • Credits and tokens have no cash value; 
  • Credits and tokens are not legal currency; 
  • Credits and tokens are non-transferable; 
  • Credits and tokens may only be used for the Services identified by us; 
  • Unused credits or tokens are not refundable except where required by applicable law; 
  • Credits or tokens may expire after the period stated at purchase or in your account; 
  • We may correct balances if we identify an error, misuse, fraud, technical problem, payment dispute, or violation of these Terms. 

8.5 Free Trials and Promotions 

We may offer free trials, discounts, promotional pricing, coupons, limited-time access, bonus credits, or other promotional offers. 

We may modify, suspend, or cancel promotional offers at any time unless prohibited by law. 

If a free trial requires payment information, you may be charged automatically when the trial ends unless you cancel before the trial period expires. 

Promotional offers may be subject to additional terms, eligibility limits, expiration dates, or usage restrictions. 

8.6 Cancellations and Refunds 

Except as expressly stated at checkout, in a written refund policy, or as required by applicable law, all purchases are final, non-refundable, and non-transferable. 

We may consider refund requests on a case-by-case basis, but we are not required to grant a refund unless required by law or expressly promised in writing. 

If you cancel a subscription, cancellation will take effect at the end of the then-current billing period unless otherwise stated. You will not receive a refund for the current billing period unless required by law or approved by us. 

If we cancel a transaction because of an error, unavailability, suspected fraud, payment problem, or other issue, we may refund any amount already paid for the cancelled transaction. 

Nothing in these Terms limits any cancellation, refund, or consumer protection rights that cannot be excluded under applicable law. 

9. Coaching Sessions, Scheduling, and Missed Appointments

If you book a coaching session, you are responsible for attending on time and ensuring that your technology, internet connection, microphone, camera, and environment are suitable. 

We may set scheduling, rescheduling, cancellation, lateness, and no-show policies from time to time. These policies may be displayed at checkout, in booking confirmations, on the Site, or in communications from us. 

Unless otherwise stated, missed appointments, late cancellations, and no-shows may be charged in full and may not be eligible for refund, rescheduling, or credit. 

Coaches may refuse, end, or reschedule a session if they believe the session is inappropriate, unsafe, abusive, outside the scope of the Services, or inconsistent with these Terms. 

You agree to treat coaches, staff, contractors, and other users respectfully. We may suspend or terminate access if you engage in abusive, threatening, discriminatory, harassing, dishonest, or inappropriate behaviour. 

10. Your Content

You may submit, upload, enter, share, or generate information, answers, messages, recordings, transcripts, documents, practice responses, coaching notes, assessment responses, written submissions, or other materials through the Services. These materials are called “Your Content.” 

You retain ownership of Your Content, subject to the rights granted to us in these Terms. 

You are responsible for Your Content, including ensuring that you have the right to provide it and that it does not violate law, third-party rights, confidentiality obligations, employment obligations, agency rules, exam rules, or these Terms. 

You should not submit classified, confidential government information, protected employer information, proprietary third-party materials, test questions taken from restricted exams, confidential interview questions, restricted scoring guides, or information that you are not authorized to share. 

11. Our Use of Your Content

You grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, process, transmit, display, analyze, modify, and create derivative works from Your Content as reasonably necessary to: 

  • Provide the Services; 
  • Deliver coaching, courses, practice exams, feedback, summaries, and support; 
  • Process payments and manage your account; 
  • Maintain, secure, troubleshoot, and improve the Services; 
  • Develop new features, tools, products, and services; 
  • Comply with legal obligations; 
  • Enforce these Terms; 
  • Protect the rights, safety, and security of users, the Company, coaches, contractors, and others. 

We may use aggregated, anonymized, or de-identified information for analytics, research, product improvement, benchmarking, training, business purposes, or other lawful purposes. 

Certain uses of Your Content, such as using identifiable coaching session content to train AI models, may be subject to additional consent or controls as described in our Privacy Policy or in the applicable Service. 

12. Recordings, Transcripts, and Session Summaries

Some Services may allow or involve recordings, transcripts, summaries, notes, or automated analysis of coaching sessions, practice interviews, or AI-assisted sessions. 

By using those Services, you consent to the creation and use of such recordings, transcripts, summaries, notes, or analysis as described at the time of use, in these Terms, and in our Privacy Policy. 

You are responsible for complying with any applicable recording consent laws if you invite, include, or involve another person in a session or upload third-party recordings. 

We may retain, delete, anonymize, or de-identify recordings, transcripts, summaries, and related materials in accordance with our Privacy Policy, data retention practices, and applicable law. 

13. Company Content and Intellectual Property

The Services include content owned by or licensed to anEDGE, including but not limited to courses, lessons, questions, answers, explanations, rubrics, scoring models, frameworks, videos, audio, text, graphics, logos, trademarks, worksheets, downloads, software, interfaces, designs, databases, and other materials. 

All Company content is protected by copyright, trademark, trade secret, and other intellectual property laws. 

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own personal, non-commercial preparation purposes. 

You may not copy, reproduce, distribute, sell, resell, publish, upload, share, license, sublicense, modify, create derivative works from, scrape, download, reverse engineer, or exploit the Services or Company content except as expressly permitted by us in writing. 

You may not use Company content to build, train, benchmark, improve, or market a competing product or service. 

14. Feedback, Ratings, Reviews, and Testimonials

You may provide feedback, comments, suggestions, testimonials, ratings, reviews, or ideas about the Services. 

By providing feedback, you agree that we may use it without restriction or compensation, including to improve the Services, develop new offerings, or for marketing purposes, subject to applicable law and our Privacy Policy. 

Any public review or testimonial you provide must be truthful, accurate, based on your genuine experience, and not misleading, defamatory, offensive, or unlawful. 

We may remove, edit, decline to display, or stop using reviews, ratings, testimonials, or feedback at our discretion. 

15. Acceptable Use and Prohibited Conduct

You agree not to do any of the following: 

  1. Use the Services for any unlawful, fraudulent, harmful, abusive, deceptive, or unauthorized purpose; 
  2. Violate any applicable law, regulation, agency rule, exam rule, employment process rule, intellectual property right, privacy right, or confidentiality obligation; 
  3. Submit false, misleading, defamatory, obscene, discriminatory, harassing, threatening, violent, or otherwise objectionable content; 
  4. Upload or share restricted, confidential, classified, proprietary, or unauthorized third-party materials; 
  5. Attempt to obtain, share, sell, distribute, or reproduce actual protected exam questions, interview questions, scoring keys, confidential agency materials, or restricted hiring-process content; 
  6. Use the Services to cheat, misrepresent yourself, impersonate another person, or engage in dishonest conduct in any hiring, assessment, or selection process; 
  7. Share your account, login credentials, course access, practice exam access, credits, tokens, or coaching access with another person; 
  8. Copy, resell, redistribute, sublicense, publish, or commercially exploit the Services or any Company content; 
  9. Build, train, benchmark, or improve a competing product or service using the Services or Company content; 
  10. Scrape, crawl, index, harvest, or extract data from the Services without our written permission; 
  11. Access or attempt to access non-public areas of the Services or our systems; 
  12. Circumvent, disable, interfere with, or test the vulnerability of any security, authentication, rate limit, payment, access, or technical measure; 
  13. Reverse engineer, decompile, disassemble, or attempt to derive source code or underlying models from any software, tool, system, or feature; 
  14. Upload malware, viruses, harmful code, or content designed to interfere with the Services; 
  15. Use bots, scripts, automation, or other technical means to misuse or overload the Services; 
  16. Collect, store, or misuse personal information of other users, coaches, employees, contractors, or third parties; 
  17. Harass, threaten, abuse, discriminate against, or act inappropriately toward coaches, staff, contractors, users, or third parties; 
  18. Encourage or enable anyone else to do any of the above. 

We may investigate suspected violations and may suspend, restrict, or terminate access to the Services at our discretion. 

16. Enforcement Rights

We have no obligation to monitor the Services or user content, but we may do so for operational, legal, safety, quality, security, or compliance reasons. 

We may remove content, restrict access, suspend accounts, terminate accounts, cancel purchases, revoke credits or tokens, refuse service, or take other action if we believe you have violated these Terms, misused the Services, created risk, failed to pay, or acted unlawfully or inappropriately. 

We may cooperate with law enforcement, government authorities, payment processors, hosting providers, security providers, or other third parties where we believe it is appropriate or legally required. 

17. Third-Party Services and Links

The Services may integrate with or link to third-party websites, platforms, tools, payment processors, video conferencing services, learning management systems, email providers, AI providers, analytics providers, or other resources. 

We provide access to third-party resources only as a convenience. 

We do not control and are not responsible for third-party websites, services, content, policies, practices, availability, security, or performance. 

Your use of third-party services may be subject to their own terms and privacy policies. 

18. Termination

You may stop using the Services at any time. You may cancel your account or subscription through the functionality provided, if available, or by contacting us. 

We may suspend, restrict, or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, failed to pay, created risk, misused the Services, or if we discontinue all or part of the Services. 

Upon termination, your right to access and use the Services will end. 

We may delete or retain information associated with your account as described in our Privacy Policy and as permitted or required by law. 

The following sections will survive termination: Educational and Coaching Disclaimer, Payments, Your Content, Our Use of Your Content, Company Content and Intellectual Property, Feedback, Acceptable Use, Enforcement Rights, Warranty Disclaimers, Indemnity, Limitation of Liability, Governing Law, Dispute Resolution, and General Terms. 

19. Warranty Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. 

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ACCURATE, COMPLETE, CURRENT, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. 

WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR THAT USE OF THE SERVICES WILL RESULT IN ANY PARTICULAR OUTCOME, SCORE, ASSESSMENT RESULT, INTERVIEW RESULT, JOB OFFER, HIRING DECISION, PROMOTION, ADMISSION, CERTIFICATION, OR EMPLOYMENT OPPORTUNITY. 

WE DO NOT CONTROL AND DO NOT GUARANTEE ANY DECISION MADE BY A THIRD-PARTY AGENCY, EMPLOYER, DEPARTMENT, ORGANIZATION, TESTING PROVIDER, OR HIRING AUTHORITY. 

ANY INFORMATION, FEEDBACK, SCORES, RUBRICS, AI OUTPUTS, PRACTICE RESULTS, COACHING COMMENTS, OR COURSE MATERIALS ARE PROVIDED FOR EDUCATIONAL AND PREPARATION PURPOSES ONLY. 

YOU ARE RESPONSIBLE FOR YOUR OWN PREPARATION, DECISIONS, ANSWERS, CONDUCT, APPLICATIONS, AND PERFORMANCE. 

Some jurisdictions do not allow certain exclusions or limitations of warranties, so some of the above exclusions may not apply to you. 

20. Indemnity

You agree to indemnify, defend, and hold harmless anEDGE Career Coaching Inc., its owners, officers, directors, employees, contractors, coaches, agents, affiliates, licensors, service providers, and partners from and against any claims, disputes, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal and accounting fees, arising out of or related to: 

  1. Your access to or use of the Services; 
  2. Your Content; 
  3. Your violation of these Terms; 
  4. Your violation of any law, regulation, rule, or third-party right; 
  5. Your misuse of Company content or intellectual property; 
  6. Your conduct in connection with any application, hiring process, interview, assessment, exam, or employment process; 
  7. Your interaction with any coach, contractor, user, employer, agency, or third party. 

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification, and you agree to cooperate with us. 

You may not settle any claim without our prior written consent. 

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, anEDGE Career Coaching Inc. AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, COACHES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF: 

  1. THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR 
  2. ONE HUNDRED CANADIAN DOLLARS ($100 CAD), IF YOU HAVE NOT PAID THE COMPANY FOR SERVICES. 
  3. THE LIMITATIONS ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY. 

Some jurisdictions do not allow certain exclusions or limitations of damages, so some of the above limitations may not apply to you. 

Nothing in these Terms excludes or limits liability to the extent such liability cannot be excluded or limited under applicable law. 

22. Governing Law and Forum Choice

These Terms and any dispute, claim, or matter arising out of or relating to these Terms, the Services, your account, any purchase, any coaching session, any course, any practice exam, or your use of the Services will be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. 

Except where these Terms require or permit a dispute to be resolved through arbitration, or where applicable law requires otherwise, you and the Company agree that the courts of the Province of British Columbia will have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms or the Services. 

You and the Company each agree to submit to the personal jurisdiction of the courts located in British Columbia and waive any objection to venue or forum in those courts. 

23. Dispute Resolution

23.1 Good-Faith Resolution 

Before starting arbitration or court proceedings, you and the Company agree to first try to resolve any dispute informally and in good faith. 

A party seeking to raise a dispute must provide written notice to the other party describing the nature of the dispute, the facts giving rise to the dispute, and the outcome requested. 

The parties will make reasonable efforts to resolve the dispute within 30 days after the notice is received, unless a shorter period is required to preserve a legal right or seek urgent relief. 

23.2 Arbitration 

Except for the exceptions listed below, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your account, any purchase, any coaching session, any course, any practice exam, any AI-assisted tool, or any relationship between you and the Company may be resolved by binding arbitration if both parties agree to arbitration or if arbitration is otherwise enforceable under applicable law. 

If arbitration applies, the place of arbitration will be Vancouver, British Columbia, Canada, unless the parties agree otherwise in writing. 

The arbitration will be conducted in English. 

The arbitration will be conducted by a single arbitrator. 

The arbitration will be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. 

The arbitrator may grant any remedy that would otherwise be available in court, subject to the limitations and exclusions in these Terms and applicable law. 

23.3 Exceptions 

Nothing in this section prevents either party from: 

  1. Bringing a claim in a court with jurisdiction if arbitration does not apply or is not enforceable; 
  2. Bringing a claim in small claims court, if the claim qualifies; 
  3. Seeking urgent injunctive or equitable relief from a court where necessary to protect intellectual property, confidential information, security, safety, or the integrity of the Services; 
  4. Reporting a matter to a regulator, law enforcement agency, consumer protection authority, or other government body; 
  5. Exercising rights that cannot be waived under applicable law. 

23.4 Individual Claims 

To the extent permitted by applicable law, disputes must be brought on an individual basis and not as a class, collective, consolidated, or representative proceeding. 

If this restriction is found to be invalid or unenforceable in a particular dispute, it will be severed to the extent required, and the rest of these Terms will remain in effect. 

23.5 No Limitation of Non-Waivable Rights 

Nothing in this Dispute Resolution section limits any rights that cannot be waived under applicable law, including any consumer protection rights that may apply to you. 

24. General Terms

24.1 Entire Agreement 

These Terms, together with any applicable order forms, checkout terms, product-specific terms, and our Privacy Policy, constitute the entire agreement between you and the Company regarding the Services and supersede any prior agreements or understandings. 

24.2 Severability 

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect. 

24.3 Assignment 

You may not assign or transfer these Terms without our prior written consent. Any attempted assignment without consent is void. 

We may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or change of control. 

24.4 Notices 

We may provide notices by email, by posting through the Services, by account notification, or by other reasonable means. 

Notices sent by email will be deemed received when transmitted. 

24.5 No Waiver 

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. 

Any waiver must be in writing and signed by an authorized representative of the Company. 

24.6 Force Majeure 

We will not be liable for any delay or failure to perform due to events beyond our reasonable control, including acts of God, natural disasters, power outages, internet failures, cyberattacks, labour disputes, government actions, war, terrorism, pandemics, payment processor outages, hosting failures, or third-party service interruptions. 

24.7 Interpretation 

Headings are for convenience only and do not affect interpretation. 

Words such as “including” and “includes” mean “including without limitation.” 

25. App Terms

If we make a mobile application or downloadable software available, and you comply with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the application solely for your personal, non-commercial use in connection with the Services. 

You may not copy, modify, distribute, transfer, sublicense, lease, lend, sell, reverse engineer, decompile, disassemble, or make the application available to multiple users except as expressly permitted by law or by us in writing. 

If you access an application through the Apple App Store, Google Play Store, or another app marketplace, your use may also be subject to that marketplace’s terms and conditions. 

26. Contact Information

If you have questions about these Terms or the Services, please contact us at: 

anEDGE Career Coaching Inc. 
Website: https://anedge.ca 
Email: info@anedge.ca 

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